Refund Policy

Items to be shipped out within 72 hours. If items are out of stock/customized items, please allow an additional 7-10 days for shipment. Items are shipped Monday-Friday, not on weekends or holidays. Weekend/holiday orders will be processed the following business day and shipped within 72 hours from the processing day (7-10 days for out of stock/customized items). Large quantity orders may take longer to ship, however, please contact us if the items are needed by a specific date.


Returns & Exchanges

Due to the nature of our products, health, and safety, there are no returns or cash refunds. However, it is our pleasure to work with you. We take pride in our quality products. If you are not satisfied, please contact us at [email protected] Our products are all natural, handmade, and may slightly vary in color/style.


For questions, comments, custom/ special orders, and party favors (wedding, spa day, baby shower, birthday, etc.), please email us at [email protected]


*MEDICAL DISCLAIMER*

Any information provided is to assist with choosing the products best suited for you. Any information provided should not be considered medical advice. There are no medical claims with our products. Please consult with your physician prior to using our products if you have a serious medical condition. Please use our products with the same caution as you would with similar products.


We at Janvier have created our products with all natural ingredients, including seed and essential oils. If you experience any allergic reaction to our products, please discontinue use and seek medical treatment/ consult your physician.


Your business is highly valuable and appreciated. Thank you for your business.